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Case Studies

See the Latest Case Studies at Excelerate

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Yorkshire Water, a subsidiary of Kelda, manages the collection, treatment and distribution of water to domestic and business customers across Yorkshire, North Lincolnshire and parts of Derbyshire.  Each day, the company supplies around 1.24 billion litres of drinking water, the equivalent of a glass of water for every person on the planet and collects, treats and disposes of about one billion litres of waste water safely back into the environment. 

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Carmarthenshire County Council is one of the largest and most diverse employers in South West Wales, employing over 9000 employees who provide services across a rural county to a population of around 170,000.  It provides a range of services including education, planning, transport and streetscene, social services and public safety.

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SCAS wanted to improve the way that personnel communicated, both with HQ and with other colleagues whilst responding to major incidents. Although traditional radio-based communications, basic mobile phones and dial-up modems used with laptops had served the organisation adequately, it was clear that this level of technology would no longer be sufficient to deal with the increasing demands on the service from terrorist threats, industrial incidents, higher traffic volumes and the effects of climate change such as flooding.

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With technology advancing at a rapid rate, there are more and more opportunities for the UK's Emergency Services to use new equipment and skills to improve their operations - with speed and ease of communication becoming a key issue.

Whether that technology is employed to help arrive at the scene of an emergency quicker, deal with whatever is placed before them more efficiently, or enable communication between crews at an emergency scene - nothing need to be left to chance when lives are at stake.

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When it comes to providing instant access to information at the press of the button, Northern Ireland Libraries is leading the way for libraries everywhere.

In a pilot scheme that will involve two community mobile libraries in the Western and South-Eastern Education and Library Boards, Northern Ireland Libraries is testing out the use of satellite broadband Virtual Private Network (TSBV) technology.

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When new and improved technologies enter any industry, it is often because there is a specific requirement for a solution which doesn’t already exist.

The Emergency Services sector is no exception to this, and industry-leader Excelerate Technology is working with organisations at the sharp end to help shape the role that communications play within the services.

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Excelerate Issues Aftercare Warning to Technology Users As Suppliers Take the Money and Run The use of cutting-edge technology in any organisation is often a move made after careful consideration – with the potential benefits weighed up against the cost.

Often it is one person within that organisation whose commitment to the technology drives the whole project forward – and that was exactly the case when the National College for Motorsport invested in a transportable satellite broadband solution for its Race Trailer.

However, the installation and use of new technology almost always requires the correct training and continuous support from the supplier, and that is where the forward-thinking shown by the College – the country’s first Centre of Vocational Excellence in Motorsport and Performance Engineering – came to a grinding halt.

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QUESTION: How do you ensure that firefighters can access critical files, connect to the internet, and communicate with HQ in a region which covers almost 5,500 square miles, includes 31 inhabited islands, has a larger coastline than France, and contains one of the biggest cities in the UK along with many large towns?


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